Easily request public information from Luxembourgish administrations!
Answer a few simple questions, and receive a ready-to-send FOIA request compliant with Luxembourg's transparency law.
Got questions? Read our FAQ
Easy to Use
Simple step-by-step process to create your request
AI-Powered
Smart suggestions and success likelihood estimation
Professional Output
Generate legally compliant PDF requests in French
About the Tool
What is GeLATO?
GeLATO (Generator for "Loi du 14 septembre 2018 relative à une administration transparente et ouverte") is a free, user-friendly tool that helps you create Freedom of Information (FOIA) requests to public authorities in Luxembourg.
Is GeLATO free to use?
Yes, completely. There is no cost to use GeLATO or generate your request letter.
Who can use this tool?
Anyone. You do not need to be a resident of Luxembourg or a legal expert to use GeLATO.
Can I use GeLATO even if I don't live in Luxembourg?
Yes. Luxembourg's FOIA law grants access to anyone, regardless of nationality or place of residence.
In which languages is the tool available?
The interface is currently in English. The final request letter is always generated in French, as required by most administrations.
How It Works
What happens after I generate my FOIA request?
You'll receive a ready-to-send PDF version of your letter, along with instructions on how to send it to the appropriate administration.
Do I need to send the letter myself?
Yes. GeLATO provides the letter, but you are responsible for sending it via email or postal mail.
Does GeLATO submit the request on my behalf?
No. You are in control of when and how the request is submitted. We simply help you craft a strong and valid request.
How long does it take to get a response from the administration?
Public bodies must respond within one month of receiving your request. In exceptional cases, they may extend this by another month.
Can I request multiple documents in one letter?
Yes. You can list several documents or explanation requests in a single letter. GeLATO helps you format them correctly.
Legal Questions
What kind of information can I request under the Luxembourg FOIA law?
You can request access to administrative documents or explanations about decisions or actions taken by public bodies.
Which administrations are covered by the law?
All Luxembourgish public institutions including ministries, municipalities, public agencies, and bodies exercising public authority.
Are there any types of information I can't access?
Yes. Certain documents are excluded, such as those involving personal data, national security, judicial matters, or business secrets.
What if the administration doesn't reply within one month?
You can follow up using a reminder letter. If the delay persists, you may file a complaint with the National Commission for Access to Documents (CNAD).
Is there a risk that my request gets rejected?
Yes, but GeLATO helps you write a clear, compliant, and reasonable request, increasing your chances of success.
Data & Privacy
Is my personal data safe with GeLATO?
Yes. We follow strict GDPR-compliant practices, use encrypted connections, and never sell or share your personal data.
What data do you store, and for how long?
We store anonymized request content for 5 years. Personal data is deleted after 1 year. Technical logs are deleted after 30 days.
Do you use cookies or tracking tools?
We only use essential session cookies and Matomo for anonymous usage statistics. No third-party trackers are involved.
Will my request be shared with anyone else?
Never without your consent. If you opt in, we may share anonymized request data with researchers or journalists.
Can I delete my data or opt out after using the tool?
Yes. Just email us at info@zug.lu with your request, and we'll remove your data.
Features & AI
How does the AI help improve my request?
We use a European large language model (LLM) to review your draft and suggest improvements to make your request more precise and compliant.
Who operates the AI system?
We use Mistral, a trusted European AI company. Your data stays within the EU and is not used to train their models.
Is my data used to train the AI model?
No. Your data is processed only for the purpose of helping you refine your request and is not reused in training.
Other
Can I follow up on a request I submitted?
Yes. GeLATO provides templates and reminders for follow-ups if you don't receive a response in time.
How can I contact you if I have questions?
Email us at info@zug.lu and we'll be happy to help.